Client Comments

"My elderly dog was failing and I had to put her down. I wasn't sure if this was taking place until later in the week when I made my final decision and made arrangements for my vet to come to my house. I asked her advice on cremation services because it is February and the ground is frozen. She highly recommended Royal Pet. I called them to explain my situation and I spoke with both Earl and Kathy (the owners). They were extremely professional, patient, and kind answering all of my questions because I was clueless on the process.

We made the arrangements and I traveled with my dog to Wilmington. I wanted a private cremation. Earl met us there and took care of everything. I was impressed with how clean and professional the building was. I felt like I was in a scaled down, simpler funeral home for pets. Earl was very helpful and understanding of my "state". I wasn't quite with it.

I felt very comfortable hearing how they came to be in this business, going through the ugly, dark process themselves when they lost a beloved animal. They saw a need for a respectful and ethical option. That is truly what they have created with this business. You can just immediately feel that they are going to treat you and your animal's "remains" respectfully.

I cannot believe there are no other reviews for this place on here already. If you have the misfortune of needing this type of service, I cannot recommend them highly enough. They made such a dark day in my life a bit easier to deal with."
Heather R. - Vineland,NJ

"Just a short note to thank you for your kindness to my daughter, my wife and me. The extra effort you went to to find an appropriate urn for Bubbles was sincerely appreciated and very thoughtful of you. I was surprised to see how attractive it actually is. We had that iguana for over five years, and he deserved a dignified disposal. Thank you for that. I will certainly recommend your services to all my pet owner friends."
Rick - Bear,DE

"Our family would like to express our gratitude for your sincere compassion and excellent service you provided us on the loss of our boy, Star. Not knowing where to turn or what to do, my daughter asked me to contact you, as your website advises that you provide same day service. As distraught and heart-wrenching it was to suddenly realize right at that moment that our beloved boy was ready to go the Rainbow Bridge ... I trusted my daughter and called Royal Pet Cremation. Although it was after hours, you were kind enough to call me right back.

Right after we said our final goodbyes at the vetís office, you were there as promised. You were so sincere and kind. You said we could have our boy the following day, and you were true to your word. You helped provide comfort during this extremely difficult time. For these reasons and so much more, words cannot express our deepest gratitude for all you did to help us through this. We will always be truly grateful.

Earl, thank you so much for your timely services, but most of all, for your deep compassion for our beloved pets. Star is once again back home with us where he can rest in peace!"
The Roberts Family - Elkton, MD

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